Terms & Conditions
 
 
The Interior Fox Service
We appreciate you using our service at interiorfox.co.uk (“Site“). Please read the following Terms and Conditions, Privacy Policy and Cookie Notice carefully as they govern your use of the Interior Fox's service.
By continuing to use any part of the Site, you confirm your acceptance of the Terms.
Our service consists of the Site, any tools incl. communication tools provided via the site, any Interior Fox branded mobile apps we make available, any pages we operate on third party social media applications, and the content and services we make available through them via the internet or mobile devices (including smartphones and tablets). It also includes the provision by us of associated information, products and services by e-mail or your mobile device.
Our service is for use in connection with design service and assistance in relation to extends to United Kingdom jurisdictions only. You are responsible for all compliance with laws and regulations, which apply to you.
The provider of Interior Fox is Interior Fox Ltd. You can contact us via our online contact form or at hello@interiorfox.co.uk. When the Terms make a reference to ‘Interior Fox’, ‘we’ or ‘us’, that is a reference to Interior Fox Ltd.
Where we refer to you in the Terms, this also includes any person that accesses or uses Interior Fox on your behalf.
General
The Service is a platform enabling people seeking interior design services. Please be advised: Although Interior Fox administers the design projects and establishes certain terms for certain packages offered through the Service (including package features, pricing and options), Interior Fox is not otherwise a party to the design services and any other off-line transactions that may take place between Clients and Designers. Interior Fox has no control over any claims made by Designers about the products or services they may offer or the truth or accuracy of the listings created by Designers, the ability of Designers to provide the products or services as claimed by Designers (even if through the Service) or the ability of Clients to pay for any products or services offered by Designers. Interior Fox does not conduct background checks regarding any Users of the Service.
All Users acknowledge and understand that Interior Fox is not an employer, broker, agent or insurer for any Users of the Service, whether they be Designers or Clients. Interior Fox acceptance of a Designer to the Service should not be construed or otherwise deemed an endorsement or promotion of such Designer and its acceptance relied upon the Designer's representation and warranty to Interior Fox of the accuracy of information submitted about such Designer. As the service solely provides a platform and tools for Users to communicate with potential transaction partners, any such transactions are made by all Users at each User's own risk.
Registration and Eligibility
Account Types and Registration
Anyone may browse the public-facing pages of the Service and take a style questionnaire, but in order to become a Client, you must email us at hello@interiorfox.com and get approved by the designers.
Client
To become a Client, you must provide your postcode, phone number, and email address. You will also take a style questionnaire (to help us determine your preferred design styles), provide additional details on your specific room project and select from a variety of design packages which will include a idea boards, mood boards, furniture plan, sourcing list and finally a physical package will be sent to your home which includes all that is mentioned plus swatches and useful materials from furniture chosen from companies on the sourcing list.
Designer
To become a Designer, you must submit an application to Interior Fox for approval. Each application will include your resume and portfolio of your work. Designer applications must be submitted via email when instructed by Interior Fox. Interior Foxs’ decision to accept or reject any application is within its sole and exclusive discretion and Interior Fox is under no obligation to accept any designer. If accepted, Designer is required to enter into the Supplemental Designer Agreement as a condition of becoming a Designer through the Service.
Design Service
Interior Fox guarantees that each user will receive design recommendations based on the questionnaire, pictures, videos or other material submitted by the user. Design is inherently subjective, however, and you agree that Interior Fox cannot and does not warrant or guarantee your satisfaction with design services and/or ideas you receive on the Interior Fox site. Notwithstanding the foregoing, Interior Fox will take such reasonable steps, in Interior Foxs' sole discretion, to ensure your satisfaction, including but not limited to those measures set forth in our Refund Policy.
While Interior Fox makes every effort to portray recommended products and their colors and materials in the most accurate way through email, the displayed colors of the products will depend upon the monitor of the user and cannot be guaranteed by Interior Fox as an accurate portrayal of the actual color or material of the product. We also make efforts to estimate scale of your space based on photos provided, but can’t guarantee that all recommended products will fit your space. It is the Clients’ responsibility to measure their space to ensure that items fit prior to purchasing.
While Interior Fox will attempt to ensure that all retail product links are current in order to assist users with purchasing the products, there is no guarantee that the furniture or accessories recommended by Designers will be available for purchase at all or within a specific time frame defined by the Clients in their questionnaire. If prices are provided as part of the design service recommendation, there is no guarantee that the Client will find the article at the same price when they order. Interior Fox cannot guarantee availability or workmanship of any products purchased from outside vendors.
Pricing for product and services listed on interiorfox.co.uk are quoted in GBP British pounds and are valid only in the United Kingdom. All prices are subject to change.
No material from the Site may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, except as specifically permitted on the site, such as through links on interiorfox.co.uk to other websites or services. The site, including all of its information and contents, such as text, data, wallpaper, icons, characters, artwork, images, photographs, messages, graphics, software and the HTML used to generate the pages (“Materials and Content”), is property of Interior Fox.
Interior Fox grants you a personal, limited, non-exclusive, non-transferable license to access interiorfox.co.uk and to use the information and services contained here. Interior Fox reserves the right, for any reason or for no reason, in its sole discretion and without notice to you, to revise the products and services described on interiorfox.co.uk and to terminate, change, suspend or discontinue any aspect of the site, including, but not limited to, the Materials and Content on the site as well as features and/or hours of availability of Interior Fox, and Interior Fox will not be liable to you or to any third party for doing so. The content of the Site is for your general information and use only. Unauthorized use of this Website may give to a claim for damages and/or be a criminal offense.
For any dispute you have with Interior Fox, you agree to first contact us at hello@interiorfox.co.uk and attempt to resolve the dispute with us informally. The award rendered by the arbitrator shall include costs of arbitration, reasonable attorneys' fees and reasonable costs for expert and other witnesses, and any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Nothing in this Section shall prevent either party from seeking injunctive or other equitable relief from the courts for matters related to data security, intellectual property or unauthorized access to the Service. ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING, AND, UNLESS WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS. YOU AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND INTERIOR FOX ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.
Refund Policy on Paid Service
If you are not satisfied with the Service, then you may ask for specific remedies to fix the situation by emailing hello@interiorfox.co.uk. Interior Fox will come up with two extra rounds of tweaking but if client would like a completely new look then Interior Fox would charge £149 per new idea board, mood board or render. At Interior Foxs’ discretion, we will offer a refund in those situations where a remedy is not possible or does not fix the issue. You can request a refund by emailing hello@interiorfox.co.uk. The refund is limited to the amount paid for the service.
Content Linked to by Interior Fox
The Website may contain links to third party websites that are not owned or controlled by Interior Fox. Interior Fox has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites. Automated machinery and computers create the items and sets that appear on the Interior Fox Website, and Interior Fox cannot and does not screen the source sites or content before displaying them on the Website. An item or set may provide links and/or display images of sites and/or content that some people find objectionable, inappropriate, or offensive. We assume no responsibility for the content of any site linked to by Interior Fox. By using the Website, you expressly relieve Interior Fox from any and all liability arising from your use of any third-party website. Accordingly, we encourage you to be aware when you leave the Interior Fox Website and to read the terms and conditions and privacy policy of each other website that you visit.
Disclaimer of Warranties
Interior Fox disclaims any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, or operability or availability of information or material displayed on the site. Interior Fox disclaims any responsibility for the deletion, failure to store, misdelivery, or untimely delivery of any information or material. Interior Fox disclaims any responsibility for any harm resulting from downloading or accessing any information or material on the Internet through the Interior fox service.
THE INTERIOR FOX SERVICE, AND ALL MATERIALS, INFORMATION, PRODUCTS AND SERVICES INCLUDED IN THE INTERIOR FOX SERVICE ARE PROVIDED "AS IS," WITH NO WARRANTIES WHATSOEVER. INTERIOR FOX AND ITS LICENSORS EXPRESSLY DISCLAIM TO THE FULLEST EXTENT PERMITTED BY LAW ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS. INTERIOR FOX DISCLAIM ANY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS, AND PERFORMANCE OF THE INTERIOR FOX SERVICES. INTERIOR FOX DISCLAIM ANY WARRANTIES FOR ANY INFORMATION OR ADVICE OBTAINED THROUGH THE INTERIOR FOX SERVICES. INTERIOR FOX DISCLAIM ANY WARRANTIES FOR SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED ON THE INTERIOR FOX SERVICE OR RECEIVED THROUGH ANY LINKS PROVIDED BY THE INTERIOR FOX SERVICE, AS WELL AS FOR ANY INFORMATION OR ADVICE RECEIVED THROUGH ANY LINKS PROVIDED IN THE INTERIOR FOX SERVICE.
YOU UNDERSTAND AND AGREE THAT YOU DOWNLOAD OR OTHERWISE OBTAIN MATERIAL OR DATA THROUGH THE USE OF THE INTERIOR FOX SERVICE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL OR DATA.
Limitation of Liability
If you are dissatisfied with Interior Fox your only remedy under the Terms shall be to discontinue your use of the service and the site. Without limiting the preceding sentence, we shall have no liability for any failure or delay resulting from any matter beyond our reasonable control.
Without limiting the foregoing, under no circumstances shall Interior Fox be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light, or air conditioning.
Miscellaneous Provisions
These Terms constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. Any waiver of any provision of the Terms and Conditions will be effective only if in writing and signed by Interior Fox.
Intellectual Property Rights
You acknowledge all present and future copyright and other intellectual property rights subsisting in, or used in connection with the Site and The Service and any part of it (the “Intellectual Property“), including the manner in which Interior Fox is presented or appears and all information and documentation relating to it is our property and nothing in the Terms shall be taken to transfer any of the Intellectual Property to you.
Solely for the purposes of receiving The Service, we hereby grant to you, for the period during which The Service is provided, a non-exclusive, non-transferable license to use the Intellectual Property.
We shall indemnify you against any and all expenses, damages and losses of any kind (including reasonable legal fees and costs) incurred by you in connection with any actual or threatened claims of any kind that any material on Interior Fox which has been generated and uploaded by us infringes the intellectual property of any third party.
Our Rights
We reserve the right at all times to edit, refuse to post, or to remove from Interior Fox any information or materials for any reason whatsoever, and to disclose any information we deem appropriate to satisfy any obligation we may have under applicable laws, regulatory requirements, legal processes, or to satisfy any request of the police, government or any regulatory body (including the Solicitors Regulation Authority).
We reserve the right to terminate the provision to you of Interior Fox or restrict your access to Interior Fox at any time without notice for any reason whatsoever, including if we suspect you to be in breach of any of the Terms.
We may vary the terms of the Terms from time to time and shall post such alterations on the Site. If you do not agree to the changes made to the terms of the Terms then you have the right to stop using Service, and should do so immediately. Your continued use of Interior Fox after the date the changes have been posted will constitute acceptance of the amended Terms.
General
Clause headings are inserted for convenience only and shall not affect the interpretation of the Terms.
If any of the Terms are held to be illegal or unenforceable such provisions shall be severed and the rest of the Terms shall remain in full force and effect unless the business purpose of the Terms is substantially frustrated, in which case it shall terminate without giving rise to further liability.
You may not assign, transfer or sub-contract any of your rights under the Terms without our prior written consent. We may assign, transfer or sub-contract all or any of our rights at any time without consent.
No waiver shall be effective unless in writing, and no waiver shall constitute a continuing waiver so as to prevent us or you from acting upon any continuing or subsequent breach or default.
The Terms constitute the entire agreement as to your use of and our provision of Interior Fox and supersedes and extinguishes all previous communications, representations (other than fraudulent misrepresentations) and arrangements, whether written or oral.
You acknowledge that you have placed no reliance on any representation made but not set out expressly in the Terms.
The Terms shall be subject to the laws of England and the parties shall submit to the exclusive jurisdiction of the English courts.
In the event of any comments or questions regarding the Terms (including the Privacy Policy and Cookie Notice) then please contact us at hello@interiorfox.co.uk
Our registered company number is 10449799 and our registered office is at 49 White Post Lane, E9 5EN.
INTERIOR FOX PRIVACY POLICY
Unless otherwise indicated, all definitions used in the Interior Fox Terms and Conditions shall apply to this Privacy Policy.
Interior Fox has created this privacy policy in order explain our privacy practices, including how we collect and use your personal information, for the Site and the Service. By using the Site and the Service, you consent to the collection and use of your information by Interior Fox in accordance with this Privacy Policy and our Terms and Conditions.
Information Received by Interior Fox
Interior Fox collects and processes the following personal information about you only if you voluntarily choose to share such information with Interior Fox:
  • information such as your name, address, phone number and email address, which you provide by completing questionnaires through the Service, upload or submit any material via the email or request any information from us.
  • communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the Site, Service or its content;
  • We may also require you to provide us with your financial information, including billing name, address and credit card number (“Financial Information”) where you choose to use our Service.
  • information from surveys, promotions and competitions that we may, from time to time, run on the Site, if you choose to respond to, or participate in them;
  • Video/Photos you may upload, work experience and other information we may suggest or you decide to send to us via email.
  • You are under no obligation to provide any such information to us. However, you may not be able to take full advantage of particular opportunities provided through the Service.
When you visit and interact with the Site, interiorfox.co.uk and/or third parties with whom interiorfox.co.uk has contracted to provide services to interiorfox.co.uk, may automatically collect your Internet Protocol Address (“IP Address”), which is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. This number is identified and logged automatically in our server log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited. We use IP Addresses to monitor the regions from which Users navigate the Site and for fraud prevention purposes.
Interior Fox Use of Personal Information
Interior Fox uses the personal information that you provide to us for the following purposes:
  • to provide our products and Service to you that you have requested; for billing, identification and authentication, and fraud prevention purposes;
  • to analyse Site usage and improve our products and the Service; to contact you and deliver administrative notices and communications relevant to your use our products and services;
  • for internal market research, troubleshooting problems, and detecting and protecting against error, fraud or other criminal activity;
  • with your consent, for distribution to third-party contractors that provide services to Interior Fox and partners of Interior Fox who are bound by privacy restrictions at least as restrictive as those set forth in this Policy;
  • send you information we think you may find useful or which you have requested from us, including receipt of marketing communications such as our periodic newsletter, provided that you have indicated you are happy to be contacted for these purposes;
  • to enforce our Terms and Conditions
  • Although we ensure that our third-party agents (“Agents”) receiving your information are bound by privacy restrictions at least as restrictive as those set forth in this policy, Interior Fox is not responsible for any issues that may arise regarding the Privacy Policies of any of its affiliates or advertisers.
When you visit the Site or access any Interior Fox applications, Interior Fox may automatically collect additional information about you, such as the type of internet browser or mobile device you use, as well as any website from which you have come to the Site or application. You cannot be identified based on this information and we use it for analysis purposes to:
  • Market the Service;
  • Improve and enhance the Service so that it operates more effectively;
  • Increase the likelihood that a group’s experience with the Service is relevant to its interests as a whole;
  • Interior Fox uses data at User level to sell products and services to Users who express an interest in these products and services, through a poll for example, or to Users who can be presumed to have an interest based on browsing habits. Interior Fox may use your cell phone number to call or text you in order to facilitate the provision of the Service. If you would like more information about our policy, or to opt out, please review our Terms and Conditions or email us at hello@interiorfox.co.uk
Interior Fox security of collected information
Only certain authorized Interior Fox staff can access personal information, only when it is relevant to their job duties. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, Interior Fox cannot absolutely guarantee the security of any information you transmit to us, and would like to remind you that you are doing so at your own risk.
With whom does Interior Fox share information?
When you submit information to Interior Fox, it is collected, processed and maintained solely by us or by third-party agents who are bound by privacy restrictions at least as restrictive as those set forth in this policy. You can tell us not to share your details with third parties, by following the unsubscribe instructions included in any communications sent to you. You can exercise this right at any time by using the Contact Us details at the end of this Privacy Policy.
Interior Fox may disclose Personal Information from both private and public areas of the Site at our discretion, if required by law or by a court order, or if we are given reason to believe, based on our sole discretion, that someone is causing injury to or interference with the rights of Users, the general public or Interior Fox.
Finally, in the event that Interior Fox undergoes a re-organisation or is sold to a third party, Interior Fox reserves the right to transfer, sell and/or distribute all information collected through the Service to an affiliate, subsidiary, or third party.
Notification of changes
Interior Fox security and privacy policy are periodically reviewed and enhanced as necessary. This policy might change as Interior Fox updates and expands the Service. Interior Fox will endeavour to notify you of these changes by email, but will not be liable for any failure to do so. Interior Fox also encourages you to review this privacy policy periodically. If you do not understand any of the terms or conditions of any of the Terms, you may inquire regarding the same via email at hello@interiorfox.co.uk.
Choice/Opt-Out
You may opt out of receiving communications from us and our partners, remove your information from our database and choose to not receive future communications unrelated to the Service.
If you purchase anything through Interior Fox, we may occasionally contact you with information about special events, sales, activities, promotions, contests, and submission opportunities. You always have the option to ask Interior Fox not to contact you with this information again. If you receive unsolicited email from a Interior Fox-related domain, please contact us at hello@interiorfox.co.uk.
How can I reach Interior Fox staff?
If you have technical problems, questions or other issues related to your use of the Service, Site or any Interior Fox application, please contact us at hello@interiorfox.co.uk. Interior Fox staff will respond to all requests sent through email from Users interested in knowing more about what personal information is stored on Interior Fox database, or if they want their personal information nullified, or have additional questions regarding privacy.
Interior Fox Cookie Notice
When you visit websites on the Internet, your browser may automatically transmit information to the websites you visit throughout every visit. Like many websites, we may use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We may utilise session ID cookies to enable certain features of the Service, to better understand how you interact with the Site and to monitor aggregate usage by our users and web traffic routing on the Service, to track the number of entries in Company promotions, sweepstakes and contests and to identify visited areas of the Site and Service. The cookies that we use on our Site are set out below:
Cookie name: Google Analytics (utma, _utmb, _utmc, _utmz)
Purpose: Google analytics cookies are used in order to collect information about how visitors use our Site. All data collected via this cookie is anonymous and non user specific. Information includes the number of visitors to the site, where the visitors have come from and which pages they have viewed. This information is important, as it helps us to improve the performance of our Site and monitor our visitor levels. The _utma and _utmb cookies expire after a maximum period of 2 years, unless cookies are cleared before this date. The _utmc cookie is no longer set and the _utmz cookie expires after 6 months, or less if cookies are cleared prior to this date.
More information: Safeguarding your data, Google Analytics Opt-out Browser Add-on
We may also use retargeting cookies to provide you with personalised adverts or Tasks when you visit other selected websites and we may use Flash cookies (or local shared objects) to store your preferences or display content based upon what you view on our site, to personalise your visit. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you will not be able to use all portions or all functionalities of the Service.
We and our service providers may also use “pixel tags,” “web beacons,” “clear GIFs,” or similar means in connection with the Service and HTML-formatted email messages to, among other things, track the actions of Users and email recipients, to determine the success of marketing campaigns and to compile aggregate statistics about Site usage and response rates. We may also engage one or more third-party service providers to serve online advertisements on our behalf. They may use a “pixel tag” to collect anonymous information about your visits to this Site and to other websites, and they may use that information to target advertisements for goods and services.
This information is collected anonymously, in a manner that does not personally identify you. Ads are a standard part of user experience on the Internet, and Interior Fox believes that targeted advertising enhances this experience. Interior Fox may use Cookies and other technologies and personal information to place ads where they believe interested parties will see them.
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